Shipping and Delivery
We strive to ship orders out as quickly as possible. Candles are made when ordered and sometimes we can ship the same day depending on when the order is made.
Typically orders are shipped within 2 business days from purchase. We use USPS Priority Mail as our delivery service. If you have a request for UPS or FedEx, please let us know so we can accommodate your request.
Once an order leaves our warehouse, we can track it but we are not responsible for non-delivery due to address changes, or delivery service issues. If an order arrives damaged, please let us know so we can replace that item.
To stay as eco-friendly as possible, we use recycled materials to ship. Your order will arrive in a recycled, recyclable box with biodegradable, plant-based packing peanuts.
You can discard the packing peanuts after shipping by putting them in a bucket, add water and they will dissolve. Pour the biodegradable solution down the drain and you have saved our landfills from filling up.
Once you have completely used the candle, you can get the extra wax out by sticking it upside down in an oven, preheated at 200 degrees, on a baking sheet covered with tin foil. This will help the wax drain. Once it comes out of the oven (after 2-3 minutes) wipe clean and wash/dry then remove the wick which is stuck to the tin with a sticker. Now you have a reusable tin (just don’t put food products in it).
If you have any questions or other tips about recycling our products and packaging, please let us know.